Shipping

Obrilo Inc. is proud to offer the fastest and most economical shipping in the industry.

 

  • All in-stock orders placed before 11am PST and passed our fraud checking will be processed and shipped within 24-48 business hours
  • USPS tracking and delivery confirmation
  • Priority and Express shipping options available for faster delivery
  • Free shipping to all domestic customers.

 

Notes

 

  • Orders are processed and shipped Monday through Friday excluding all major US holidays.
  • All orders are subject to fraud checking, which may delay the processing of your order. Please check your email for shipment confirmation or a request for additional information.
  • Obrilo Inc. is not responsible for damage or loss incurred by the USPS during the transportation process.

 

How quickly will you ship after I place my order?

In most cases, orders that are placed before 11am PST are processed and shipped within 24-48 business hours. We do our very best to get your order out as soon as possible. However, we can’t always accommodate every order on days we receive a lot of orders. Orders are processed on a first come, first serve basis and we guarantee orders placed before 11am PST will be processed and shipped within 24-48 business hours (excluding weekends).

How Do I know when my order has shipped?

You will receive a tracking email once your order has been shipped. The email will contain a clickable tracking number for you to view the progress of your shipment as well as an estimated delivery date. If you do not receive the shipment notification email within 48 hours of placing your order, please check your spam folder or contact customer support for tracking information.

Which Shipping Methods do you offer?

Obrilo, Inc offers USPS for all Domestic and International shipments. We have found this to be the most affordable and reliable option. 

For Domestic shipments: USPS First Class Ground, USPS Priority Mail, and USPS Express Mail are all available. For International shipments: USPS First Class Mail International, USPS Priority Mail International, and USPS Express Mail International. 

DHL Worldwide Express is also available for International Shipments at the request of the customer.

How quickly will I receive my shipment if I choose the First Class Domestic Shipping?

Please allow 3 - 7 full business days for your order to arrive via USPS First Class Ground. Our shipping is fast and in most cases your order will arrive within 3 days. But we can’t guarantee the speed of the USPS, so please be aware that it could take up to 7 days to arrive.

What if I want my shipment to arrive faster?

You can upgrade to USPS Priority Mail (Our recommended shipping option) or USPS Express Mail. Priority Mail arrives in 2-3 days in most cases and Express Mail arrives overnight in most cases.

I paid for Priority Mail or Express Mail, but why didn’t my order ship the same day it was placed?

All Obrilo, Inc orders are processed in the order they are received and a faster shipping method does not guarantee a faster processing time. We do our very best to process orders quickly, but no matter which shipping option you choose, your order could take 24-48 business hours to process and ship. Choosing Priority or Express Mail will speed up the time it takes to travel to your location. 

For more information about Obrilo's shipping policies, please feel free to contact customer service.